Q1. Are you a manufacturer or a trading company?[Henglong-Display]: We are a manufacturer who specialized in acrylic displays since 2010; our workshop covers an area of 2000 square meters with more than 50 full time workers.
Q2. Can you make drawing/design under my request for my options?
[Henglong-Display]: Sure, we are pleasure to do it, we have project development team who can make drawings and design upon your request or idea, and then you can choose with your suggestions.
Q3. What does Henglong Display need from me to quote a price?
[Henglong-Display]:
1) Basic design (Picture, Rendering, Drawing etc...)
2) Dimension (Length , Width, Height, Product/Material Thickness, Product/Material Color)
3) Logo (Yes or no, and how many colors for your logo)
4) Quantity
5) Packing request
6) Delivery date
7) Price term
Q4. What is the material of your products?
[Henglong-Display]: Our main material: acrylic, ABS, pc, plastic, crystal, and glass. Other material: metal, wood.
Q5. Can we have our logo on product or product packaging?
[Henglong-Display]: Yes, of course. We could make it with your logo by silk screen, digital printing, UV, laser marking, hot
stamping (gold/silver in color), and sticker or as your request.
Q6. Can we get samples freely and What is the sample time?
[Henglong-Display]: For Sample, yes, you can. You shall pay the samples and freight cost in your side firstly, once you place a formal order, the samples expense can be reduced from the total formal order amount. And Standard parts shall be finished within 7days, but special product will be depended on the design and material.
Q7. How long does it take to manufacture once an order has been placed?
[Henglong-Display]: Normally 15~40 workdays with 100% on-time delivery, but it also depends on your final confirmed quantity.
Q8. What's your MOQ?
[Henglong-Display]: Our normal MOQ is 50pcs~100pcs or 1 whole shop project. It will be adjust according to different products.
Q9. What types of packaging do you usually use for this product?
[Henglong-Display]: Individual PE/poly bag/bubble bag; 1pc or specified QTY into an inner box; specified QTY/inner boxes into a standard strong export carton.
Q10. What is the shipping port in China?
[Henglong-Display]: Normally we ship from Shenzhen, HK, and Guangzhou port, also other shipping port in China as your request.
Q11. Do you have stock for your products?
[Henglong-Display]: No. We don't have stock since everything is customized.
Q12. How do you ensure the quality of products?
[Henglong-Display]:
1) High quality international standard materials.
2) Skillful workers (95%) with rich experience for more than 10 years.
3) Strictly quality control for each production process from material purchasing to delivery.
4) Production images and videos can send you if you need.
5) We also warmly welcome your visit to our factory anytime.