Q: What can I do before place the order?
A:Confirm the produce picture,size,color,logo,shipping method payment method,delivery time,declared value,and other custom request.
Q: How to place the order?
A: We will send you an invoice, small order full payment, big order 30% earnest money to produce, the rest payment before shipping. when we have stock we will ship in 2-3 days.
Q: What can we do after sending the payment?
A: We will keep update and send you news when we get from our factory. and keep in touch.
Q:l can't find any news when tracking the tracking number.
A: Most time. we can track. occasionally the express company does not update the information, let's wait 1-2 days more, we will contact express also the tracking number has turned a new number.
Q: What can we do on the custom tax
A: If different from each country
Q: If there are broken products
A: We have to check it carefully before the shipment. but the shipping delivery is uncontrollable, but never worry about it, contact us in time and take photos, we will help to go on this case, mostly, we will make discount or refund and use on next order.
Q: About the re-order.
A: We will make the same products and the same package as last time, if there is some change, such as a package or add a logo jet us know before we make it.