Q1: Can you do own design for us?A: Yes. We have own factory and professional sculpturer to help you develop the new items. We also can as per requirements to make the package.
Q2: Do you provide free sample?
A: It depends on the sample value, low value sample, we will send the sample free, freight collected.If high value sample, we will charge the sample cost, when you place the order we will check and refund the sample cost, welcome contact us to know more about it.
Q3: What is the sample time & production time?
A:Normally, the sample time around a week or 10 days as different items; production time is 35-45 days as differ quantity.
Q4: When can i get the price?
A:We usually quote within 24 hours when we get your quote, if you are urgent for the price, you can call us directly.
Q5: If the quantity is less than our MOQ?
A: If the quantity is less than our MOQ, we can accept, but the material and labor cost will higher. And price will higher. Regular we advise order quantity more than 2000pcs, the price will be more competitive.
Q6: If we do not receive the quotation, what is the problem, how to deal with us?
A: We reply you within 24 hours except holiday, we will confirm after sending quotation two days. If you do not received our quotation, it might the mail encounted some problems. So pls contact us without hesitate. We will send the quote to you again.