Q1: Why choose us?
A1: Offer Amazon FBA service. OEM/ODM Service, Strong software and hardware team, offer Ads HD pictures for your online store, Independent innovation: R&D with rich experience always concentrates on developing new items with the pace of market demand to surprise photographers. Excellent quality : All the products have 1 year warranty and most of them passed the related certificates like ROHS, CE and FCC, also all the goods will be checked by strict QC team before shipment ; Best after-sales service: You’re welcome for any item issue or comments during selling or using, we’d like to offer you prompt answer and reasonable solutions;
Q2: Are you accept small order and price is still wholesaler price?
A2: One Piece is okay, Price is based on your quantity. we will provide you the best competitive price at the premise of guaranteeing the quality of the product, Win-win together
Q3: Will you offer Free samples?
A3: We will provide free samples of new products to long-term loyal regular customers, please contact our salesman to know more
Q4: What is your lead time and shipping time?
A4: ITB makes every effort to get your order to you as soon as possible. In-stock items are generally shipped within 48 hours. According to the quantity and weight of your purchase, we provide air, sea, rail transportation and express, Rail transportation and sea transportation may take 20-45 days. If you need these two modes of transportation, please contact us to explain the purchase details as soon as possible, and do not miscalculate the time of your products
Q5: What are our Price/Payment Terms?
A5: Price is based on EXW term. We recommend using Alibaba for payment. TT , Paypal /Western Union is acceptable
Q6: What are our Return / Exchange Policy?
A6: We accept repair/replacement within the warranty time (one year) and suggest customers to return the defective once every three month.