1. Q: Are you a factory or a trading company? A: We are a factory, and we provide a complete set of plastic product solutions, from 3D printing test samples to mold development and production, to subsequent mass production, assembly, printing, electroplating and other processes. We provide you with excellent quality and guaranteed satisfaction, you will never pay more for it.
2. Q: How can I get the quotation?A: We will submit the quotation in 24 hours if getting detailed information during working days. In order to quote for you
earlier, Please provide us the following information together with your inquiry.
1) 3D Step of Files and product samples
2) Material requirement
3) Surface treatment
4) Quantity (per order/per month/annual)
5) Any special demands or requirements, such as packing, labels, delivery, etc.
3. Q: How do you do the quality control?
A:1). Materials inspection by IQC.
2). The first sample inspected by QC, QC will do over check as per the parameters list and critical dimensions requested by
customers, to decide if it can go ahead for production.
3). During processing, our IPQC will check the injection molded parts every 2 hours, ensure no any defects.
4). FQC will check the products before sending to the warehouse.
5). 100% inspected by OQC before shipping out.
4. Q: What should we do if we receive defective products?A: If receive defective products, please send us the photos, we will feedback to our engineers and QC departments and solve the
problems ASAP.
5. Q: What is your service ?A: Our services are including:
1. Product design and development, both ODM and OEM.
2. Scanning data. (Get 3D drawing per your delivered sample)
3. Drawing re-construction. (Simple design is free of charge)
4. Prototype making. (It is optional and we will charge the cost.)
5. Tooling/Mold setup and trial shot.
6. Injection molding for the plastic parts.
7. Mass production.
6. Q: what is the type of machines for manufacturing? A: Manufactured from CNC Machining, Laser cutting, stamping,EDM, injection as well as the parts files different.
7. Q: Do you do the surface treatments please? A: Yes, sure. we do the surface treatments, for instance: chromated, powder coating, Anodizing, laser etching as well as
painting.