Q: How old does my pet have to be before using the remote dog training collar?
A: Your pet should be able to recognize basic obedience commands such as 'sit' or 'stay'. The remote dog training collar may be worn by most dogs of 25 kilograms and some dogs slightly over 25 kilograms.
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Q: Once my pet is trained and has been obeying my commands, is it still necessary for my pet to continue to wear the remote dog training collar receiver?
A: You may need to reinforce your pet's memory with the remote dog training collar receiver from time to time.
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Q: Could I use the remote dog training collar with more than one pet?
A: Yes, you can simply add one more remote dog training collar receiver to the system to control 2 pets, because 2 signal channels are available with the remote transmitter.
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Q: What is the effective distance of your remote remote dog training collar?
A: The effective distance could be as far as 300 meters between remote transmitter and remote dog training collar receiver without obstacles in the middle. However in reality, lots of factors, including but not limited to signal station, magnetic field, obstacle, battery volume, other wireless devices nearby, landform, vegetative cover etc, shall influence transmission of signals from remote transmitter and the remote dog training collar.
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Q: I want to test static shock function of remote dog training collar receiver myself, but it does not work, is anything wrong?
A: If you test the remote dog training collar receiver by your hand or leg, please touch the 2 screw caps(electrodes) at the same time, touching only on contact will not work.
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Q: How long can I continuously deliver vibration or static shock to my pet?
A: The maximum amount of time you can press the vibration or static shock to your pet continuously is 10 seconds. After this, the remote transmitter will time-out, and you have to release 'Y' button and press 'Y' button again to restart vibration or static shock function.
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Q: Is the remote dog training collar receiver waterproof?
A: Yes, it's IP3, the remote dog training collar can be worn in light drizzles but must be removed before bathing or swimming.
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Q: What do I do if my pet's neck becomes red and irritated?
A: Discontinue using of the remote dog training collar for a few days, if the condition persists beyond 48 hours, see your
veterinarian, even if the skin returns to normal, monitor your pet's skin condition closely.
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Q: Could I attach a leash to the remote dog training collar receiver?
A: Yes, of course, there is a metal ring for linking.
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Q: How will I know when to charge the batteries of the remote remote dog training collar?
A: For remote transmitter: the symbol will show up on the right up side of LCD screen; For the remote dog training collar
receiver: If you hear continuous beep sound, you have to get it charged.
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Q: How long is your lithium battery lifetime?
A: Our lithium battery can be charged 400 times for remote controller and remote dog training collar receiver.
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Q: How long can I leave the remote dog training collar receiver on my dog?
A: The remote dog training collar receiver is not designed to be worn constantly, we are recommed to remote dog training collar not be worn for more than 18 hours out of every 24 hours period. In case of longer time, you are advised to examine your pets regularly.
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Q: How long should I process my training session for my pets?
A: Training sessions should be kept positive and short, it is better for about 10~15min each time.
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Q: Any other better training methods?
A: You can prepare some dog food for training incentive to achieve better training outcomes. Each time after you restrain your pet's misbehavior, you can tell your pet what is supposed to do and what is not. after a series of repetitions, your pet
understand what you like and what you don't like.
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Q: How long will it take to get my pet trained well?
A: It takes time to eliminate a misbehavior or teach an obedience command. Please be patient, overquick training may not lead to ideal outcomes.
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Q: The remote dog training collar does not work, or my pet does not respond after correct installation of the pet trainer, how should I solve this problem?
A: 1). Make sure both remote transmitter and remote dog training collar receiver have enough power to operate;
2). Intensity level has to setup at over '0' when encoding, test to launch for vibration and static shock function;
3). Check to see if remote dog training collar receiver is turned on;
4). Check '1/2' button on remote transmitter to ensure signal channels are correctly configured;
5). Try re-encoding remote transmitter and remote dog training collar receiver;
6). Take off remote dog training collar receiver and test all of the four funtions work properly;
7). remote dog training collar receiver goes into standby mode after 4 minutes without movement. And any gentle movement can activate it;
8). Make sure remote dog training collar receiver is properly worn and the remote dog training collar can not be too loose;
9). Trim your pet's fur where the contacts touch the neck OR change to the longer contact points.
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Q: Why choose us?
A: An innovation team, great attention is paid to basic management, stable quality, fast production, timely delivery and
after-sales service in order to reach the win-win situation with all customers.
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