FAQ
Q: Are you a factory or a trading company?
A: We are both factory and trading company which have 3 factories and more than 30 production lines
Q: How can I have a Proforma Invioce/Quotation?
A: Please send your purchase requirements to us by Alibaba or email or Whatsapp or Wechat, then we will send you PI or quotation asap
Q: How to get samples?
A: Contact our customer service or sales staff to get samples
Q:What's your quality control?
A:From raw material sourcing - Injection - Semifinished Products - finished products,our professional QC Team control our products quality step by step.our professional tesing lab ensure our products meet intemational safety standards.
Q:Why can there be price fluctuations?
A:Prices within a confirmed order don't change. However subsequent orders require clarification, because production costs depend on price of raw materials etc, which can change over time. Also because of exchange rate fluctuations, our prices have a time limit
Q:ls it possible to produce goods under our own brand (OEM)?
A:Yes.We provide OEM and ODM services to all customers of the whole world. Any design and requirement will be welcomed
Q:What is your terms of packing?
A: According to customers' requirements
Q: How about your delivery time?
A: Generally, about 10 days after receiving downpayment. The specific delivery time depends on the items and the quantity of your order
Q:What is your terms of payment?
A: At least 50% downpayment, full payment before shipement. Old customers can negotiate better payment methods