Q1: Are you trading company or manufacturer?
A: We are a professional manufacturer of neodymium magnets,flexible magnets and other magnetic materials based on our 30 years experience.
Q2. Can I have a sample order for Neodymium magnet?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q3. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 7-10days for order quantity more than
Q4. Do you have any MOQ limit for neodymium magnet order?
A: Low MOQ, 1pc for sample checking is available
Q5. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q6. How to proceed an order for neodymium magnet?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q7: What is your terms of payment ?
Payment<=3000USD, 100% in advance. Payment>=3000USD, 30% T/T in advance ,balance before shippment.
Q8. Is it OK to print my logo on magnet product or package?What format of the file do you need if I want my own design?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
and please send your design in AI,CDR,PDF OR JPEG etc.
Q9: Do you test all your goods before delivery?
A: we have 100% test before delivery.
Q10: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
If you have another question, pls feel free to contact us.