Q1: Are you a factory or a trading company?
A: We are factory direct sales, with product development, production, sales combined factory.
Q2.can I take a sample order for solar products?
A: Yes, you are welcome to take samples for quality inspection. Mixed samples are also acceptable.
Q3 How do you deliver? How long will it take?
A. Samples shall be delivered by DHL, UPS, FedEx,TNT, etc. It usually takes three to five days to get there. Air and sea are also optional.
Q4: What about delivery time?
A: It takes 3-5 days for samples and 1-2 weeks for more than 1 container for bulk goods
Q5: Can you customize products?
A: We can provide OEM, ODM, laser marking, color box printing logo.
Q6 Have you passed any certification?
A: We provide ROHS certification such as FCC, CE and EMC.
Q7. How do you control product quality?
A: We have A complete quality control system. After confirming the product order, we have a special person to arrange the production of raw materials. Samples of raw materials were tested. In the production process, each process has been through professional QC inspection. The finished product is then tested for aging, packed, and shipped.
Q8: What is your warranty policy?
A: We provide A three-year warranty for the whole system. If there is any quality problem, we will replace it free of charge.