Q1:What is the procedure of doing business?A:1)First,Send us enquiry with your details,then after quoting ,you can request th sample
2)Second, after confirming the quality of the sample, we can move to the order part;or if you provide your comments on the samples,we may make new samples for you confirmation;
3)Third,we will go to the order process,you can add your own logo or design your own packing,we will send your photos for your confirmation again;
4)Fourth,we arrange the production,and advise you when the goods are ready as well as we provide the weight and volume
information to you.You make the payment ,then we arrange the shipment.
Q2:Is the sample free?
A:Normaly standard sample and stock sample can be free,freight collect,for customized the sample ,pls contact us for the sample costs,as sample costs are different between products.
Q3:What kind of shipping way you can provide?
A:We can arrange shipment by express /by air/by sea/by air +truck to door/By sea +truck to door
Q4:What kind of Payment method you can accept?
A:We can accept T/T,LC irrevocable at sight ,Trade Assurance by ALIBABA,VISA,Mastercard,Paypal.
Q5:How long will I got the sample?
A: It takes 1 to 7 days for our common items and 7days after you confirm our design file for ODM items.
Q6: How long will you deliver the goods after I ordered?
A: Normaly ,it's about 30-45 days after order confirmed.fFor urgent order ,we can negociate.
Q7: How do you control the quality?
A: We have an independed QC department.Every step of product must through three processes of inspection:Initial
Inspection,In-process Inspection and Warehousing Inspection.We will send inspection report in each order before shipment regardless of quantity.
Q8:How to contact us?
A:If any questions, please contact us in advance, we will help you solve it at the first time.
Q9:How's the after-sale service?
A:We have a specific policy for aftersale service ,you can contact us for the policy.
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