Thank you very much for you are interest in products of Chulan Household. Here are some answers to questions you might want to know.
1). Can I get samples?
Sure, Free sample for products that produced by our factory. If you need to do your custom products we will charge sample fee and it will returned back to you when we make cooperation with your wholesale order next time.
2). Why do you support small orders?
Small batch orders can make our customers have no risk of stocking, customers can buy the products they need at any time, without
worrying that the goods can't be sold. We also quote you wholesale price when you need big quantity.
3). Can I order products under my own brand?
Yes, we can laser print the customer's logo on the product with the customer's permission and authorization letter.
4). What is your payment method and payment term?
Payment methods: wire transfer, Western Union, online payment, T/T,LC AT SIGHT,and other payment methods are also supported.
Terms:1.Small orders less than 1000 USD: It is recommended that you pay 100% in advance to save bank fees.2.Customize order: 30%deposit in advance, balance 70% before shipment.
5). What is your delivery time?
3-7 days for products in stock.
7-20 days for products need to be customized.
6). Can you provide after-sales service ?
Warmly welcome you to visit our factory or office for business exchanges. Please try to contact our staff via email or mobile
phone first. We will arrange the transfer service as soon as possible.
7). Can you protect my custom designs?
Of course. For your own designs, we can promise you to produce them for you only. We will keep providing you with long-term supply and be your factory in China.