Q: How to place an order?
A: You can place an online order directly or contact us for help.
Q: Can I customize my own product?
A: Yes, we can make OEM designs,including logo, label, package and etc. AI or JPG files are needed.
Q: Can I get or make the samples?
A: Yes.
Q: What's your package?
A: Opp bag and retail box for choice, opp bag is free, retail box is $0.4~0.5.
Q: How long is your trial period for samples?
A: 6 working days
Q: Can I use my own forwarder to ship the goods for me?
A: Yes, if your own forwarder is in China, that's great.
Q: When we receive the box, find any items missing or defective, how should we do?
A: Please contact us ASAP, we will check and give you best solution soon.
Q: What is the payment method?
A: T/T, Western Union, Money Gram, Paypal
Q: What is the shipping method?
A: DHL/USP/TNT/FEDEX/HONG KONG POST/CHINA POST etc
Q:What is quality guarantee policy?
A: All items 100% inspected before delivery and guaranteed in 30 days(Not man-made damage). Contact us anytime if any problems.