Q:Can we make a sample order for your solar home lighting system before mass production?
A:Yes, we can make a sample for your quality evaluation before final order.
Q:Whether this kit need extra equipments to be charge, when we go camping trip?
A:Yes, you need a solar panel, if you charge this solar generator kit outdoors.
Q:Can I power AC and DC devices simultaneously?
A:Yes, this solar generator can drive your AC & DC electric equipments at the same time.
Q:Whether we can charge this kits indoors?
A:Sure, you can charge it by equipped AC adaptor, this portable solar generator can be charged by solar, AC adaptor or car charger.
Q:Why the charging efficiency is low in winter or cloudy day?
A:Generally the sunlight standard is 1000kw/m2, in the winter or cloudy day, it is much lower than standard, so the charging efficiency is lower accordingly.
Q:What is the difference between lead-acid battery and lithium battery?
A:Lead- acid is much heavier than lithium. Lithium battery can be recycle and environmental friendly. Life-span of Lithium battery is longer than lead-acid battery.
Q:How to maintenance my solar power system?
A:1.Keep solar generator's surface clean. 2.Protect main device from rain and keep it indoor if possible.
Q:What's the warranty of your portable solar generators?
A:Generally,the warranty is 12 months for our solar genarators. If need more lifespan,please let me know your requirements.
Q:What's your delivery time?
A:It's 3-5 days for samples, 7-15 days for mass production after receiving down payment.
Q:What's your payment term?
A:We could accept payment by TT, LC, Western Union, Trade Assurance, et. We believe that more kinds of payment terms would be acceptable in the future.
T/T Payment | EXW | 30% in advance, the balance before shipment. | |
FOB | |||
CFR | 30% in advance, the balance with the copy of B/L. | ||
CIF | |||
L/C Payment | L/C amount above US$50,000, L/C at sight is acceptable. | ||
Others | Western Union, Trade Assurance, OA payment is workable. |
Company: Qingdao Hinergy New Energy CO.,LTD
Contact: Jackie Chen
WhatsApp/Wechat:+86 135 8929 9688
Skype: jackiechen77
Email: sales(at)hinergy.net
Https//:www.hinergy.net