Outdoor 5MP PTZ IP camera 4X optical zoom security dome camera IP66 IR 20m H.265 optional two way audio interface and PoE

5.0MP 1/2.8” Sony IMX335 CMOS sensor

Up to 2592 x 1944 resolution

4X optical zoom

4PCS IR LEDs, up to 20m IR distance

Rapid focus

Metal body construction, IP66, IK10

Packaging:  Surrounded by foam(some models are wrapped in plastic bag also), then in giftbox(inner box) and several pieces in a carton box, some models in carton box directly.

Shipping: Express (TNT, DHL, FedEx, UPS, EMS, etc), Air, Ocean

A. If the weight is under 100KG, it can be sent by express or air

B. If the weight is over 100KG, we recommend sending them by Ocean

Shipping Notice:

In order to make your goods arrive betimes, please make sure your name is complete, shipping address is detailed, post code and phone number are correct.

Shenzhen Vanhua Technologies Co., Ltd. is a professional IoT (Internet of Things) solution provider with video as the core, providing security, visual management and big data service for the world. Our main products include IP camera, AHD camera, NVR, DVR, decoder, VMS and so on.

Our advantages:

1. One-stop IoT and video surveillance solution supplier. We offer solution, supply product and installation guidance according to client's demand and budget;
2. Good quality and competitive price;
3. OEM, ODM and small order are available.

Q1. What kind of service can you provide?

A: Hardware and software OEM/ODM service

Q2. How can I check the product quality?
A: 1. Online demo is available, please contact us, we will show you during our working time
2. You can buy a sample for quality test, sample time 3-8 working days after payment confirmed
3. We have online store, we can sell single product to you, online payment supported
4. We will attend some show at your local place at some time, please contact us for more details

Q3. What is product warranty?
A: 2 years for cameras (Keyboard for 1 year)
 

Q4: What if there is defective product?

A: Principle:"To decrease loss for both sides" 
1. Remote Support first
2. If remote support can not work,
2-1. For small QTY, we will deduct the cost in the next order
2-2. For large QTY, we will accept return of items
2-3. If item return,to save the cost of shipping,we advise sending back parts that defective
3. We are cooperative to help solving the problem even it is not our fault
4. More details, please contact us

Q5: Time for production and delivery?
A: 1. Sample 3-8 working days, mass production 7-15 working days
2. Delivery time: Via Express delivery, 3-7 working days

Q6: How to place an order?
A: Most of our products in Alibaba are RTP(ready to ship), and Trade Assurance Order is available, so buyers in some areas can start order directly, if can't, please send below info to us:

1. Enterprise name or individual name
2. Address with zip code, telephone (or cellphone) number, tax number (for some areas)
3. Model No. and quantity which you decide to order, and detailed info if you have any special requests