Q1: Are you a trading company or manufacturer?
A1: Yes, we are a manufacturer with designing, manufacturing, marketing and exporting.
Q2: Does your company get any quality certificates?
A2: Yes, we have got the certificates of CE/EU, LFGB and SGS.
Q3:What primary products does your company provide?
A3: Our main products is cookware with different material like 304/201/430,aluminum alloy and so on.At the same time, we provide high-quality Dinnerware, superior hospitality kitchenware, beautifully designed glassware & flatware, gift items, and home accessories for supermarket, wholesale store, retailer hotel, restaurant ect.All these products hot selling in Europe, North America, Middle East and Southeast Asia.
Q4: What is your payment terms?
A4: In general, we quote EXW or FOB price, payment 30% deposit by T/T before production, 70% balance paid within 7 days before loading.
Q5: What's your production Lead-time for bulk order?
A5: Regular lead-time, 30-35 days after deposit received and art work confirmed.
Q6: What's the lead-time and cost for sample?
A6: We are glad to provide 1-3 free samples for our original products,
shipping charge on buyer's cost. It will be already in 6-10 days. Proofing sample will be charged according to the design, the cost will be refunded after ordering. It takes 10-20days.
Q7: What is your Minimum Order Quantity( MOQ)?
A7: Normal order MOQ is 100pcs, Customized order is 1000-2000pcs.