Q1. How to get a sample?
A: Sample order is acceptable. Please contact with us and make sure what sample do you need.
Q2. Are you manufactor or trading?
A: We are manufactor. we have all kinds and newest products, there are more than 1000 kinds products for you chose.
Q3. Does your factory have the design and development capabilities, we need the customized products?
A: The staffs in our R&D department are well experienced in the faucet industry, with more than 5 to 10 years experience. Every
year, we will launch 2 to 3 new series to keep out customers in a competitive stage. We can make customized products especially
for you; please kindly contact us for more details.
Q4. Can your factory print our brand on the product?
A: Our factory can laser print customer’s logo on the product with the permission from customers. Customers need to provide us a
logo usage authorization letter to allow us to print customer’s logo on the products.
Q5. What about the leading time?
A: In general, the leading time is about 15 to 25 days. But please confirm the exact delivery time with us as different products
and different order quantity will have different leading time.Thanks for your kindly cooperation in advance.
Q6: Which terms of delivery do you support?
A: We support EXW, FOB, CNF, CIF, and Express Delivery(UPS, FedEx, DHL, TNT, Aramex, DPEX, and EMS).
Q7: Which methods of payment do you support?
A: We support TT, PayPal, and cash(RMB).
Q8: Do you support Alibaba Trade Assurance?
A: Yes.
Q9: Do you have paper catalog or e-catalog?
A: Yes, please e-mail us and state you need paper catalog or e-catalog, and we will send accordingly.