Q1. Are you a factory? Can you make this product according to my wishes?
A: We are a factory and we have export rights to export directly. Some trading companies obtain goods from our factory. Our company has its own R&D team and can provide OEM&ODM.
Q2. When can I get the quotation?
A: We usually quote within 24 hours after receiving your inquiry. If you need a price urgently, please call us or tell us in your email so that we can give priority to your inquiry.
Q3. Do you accept small orders?
A: No matter how many products you want, please feel free to contact us, we will try our best to provide you with the most favorable price.
Q4. What is the delivery time?
A: The sampling time is 1-7 days, and it will arrive within 3-7 working days. Mass production takes 30-60 days after receiving the deposit, depending on the amount of the order.
Q5. If I place an order with you, how should I pay?
A: Generally, payment terms of Paypal, T/T, Visa, West Union can be accepted. 30% deposit in advance, 70% payment before shipment.
Q6. What delivery methods can we use?
A: We can deliver by ship, air or express, and will recommend the best way to customers.
Q7. How do we guarantee the quality?
A: We always produce in batches according to sample standards, and always conduct a final inspection before shipment. If you encounter a defective product, you can ask us to reissue it at the next replacement order.