1) 10 years experiences
With 10 years experiences, we can preview the problems for the orders and products and reduce your risks.
We have many experiences of exporting to Germany, UK, Poland, Spain, Netherlands, Russia, USA, Colombia, Peru, Saudi Arabia, Israel, Algeria, Iraq, Bahrain, Indonesia, Malaysia, Vietnam and we always on the way to improve the requirements of the product. For example, we tried and tested the place of temperature probe repeatedly, in order to make the accurate temperature.
2) Point to point service:
one sale serve one client which saves much time.
3) Professional design team:
If you are not ready for the designs, the professional designers will be able to help you.
4) Strict QC:
For each order, strict inspection will be carried out by the QC department before shipping. The bad quality will be avoided within door.
5) Fast Shipping:
We have shipping department and forwarder, so we can promise faster delivery and make the goods well protected.
6) Warranty:
A. Any user who buys our products of kitchen equipment series will enjoy 6 months warranty.
B. If the machine broke under warranty, we will send some spare parts for repairs, such as heating elements and thermostats. You just need to pay the shipping cost. Video on how to replace parts will be sent to you if need.
C. You can buy some spare parts. We will send it with machine together so that you could replace it in time.
D. If the product is not covered by the warranty, our customer service still warmly serve for you. If it needs to replace parts of the product, we only charge parts fees and transportation costs.