Q1. Who are we?A: We are based in Shanghai, China, start from 2017,sell to North America(50.00%),Southern Europe(10.00%),Northern Europe(10.00%),Western Europe(10.00%),Eastern Europe(10.00%),South America(10.00%). There are total about 11-50 people in our office.
Q2: What products are available in the store?
A: You can get our products include Vibrators, Dildo, Love Eggs, Jiggle Balls, Aircraft Cup, Cock Rings, Anal Toys, Sexy Lingerie, Lubes, Bondage.
Q3: What's the MOQ?
A: Basically no MOQ for most prooducts, the specific quantity is up to you!
Q4: Do you offer free samples?
A: Yes, free samples are available, and we will work it out this way: Firstly, you need to pay for the samples and freight, but the same amount of cost will be deducted when you make the order after confirmation of the samples.
Q5: Are your products safe?
A: Yes, they are safe, all raw material we use are human skin and environment friendly, passed CE, ROHS, REACH test,and quality control department especially responsible for quality checking in each process.
Q6: Can you help us to develop our own product?
A: OEM/ODM/OBM are all available, we have professional teams doing this, please contact with us to discuss more details if you need it.
Q7: What convenient and reliable shipment methods can you offer?
A: We can offer shipment by international express(DHL, UPS, Fedex, Aramax), by air and by sea.
Q8:How can i pay?
A: We usually accpet payment by T/T ,Paypal,Western Union etc. Besides, Alibaba Trade Assurance is also ok for us. just choose as your convenience.
Q9: How to deal with the defective rate?
A: During the warranty, we have good replacement items for any defective in batch products.
Q10. Why should you buy from us not from other suppliers?
A: We introduced advanced ergonomics technology, and established a complete and strict quality control system. For the raw material procurement, production, quality inspection, packaging and delivery, we strictly refer to the quality system
requirements.