Q: Do you accept OEM/ODM orders?
A: Yes, customized products are available on requests
Q: What's your business line?
A: Hearing aid accessories, hearing aid hygiene & care products, earmold lab related devices and products, IEM (In-ear monitor) parts, etc.
Q: Can I get your sample before placing order or mass production? Is sample free ?
A: Yes, Plain sample & stock sample are usually free of charge but freight collect. Printed sample is charged, depending on your design. Sample cost will be refunded to your official order.
Q6: Which payment methods can you accept?
A: We can accept T/T, paypal, etc.
Q7: How about the delivery time?
A: Flexible lead time, Generally, it takes 5 to 15 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q: Do you provide drop shipping service ?
Yes, we keep certain quantity safety inventory for most products we provide , drop shipping is available regarding to customer's request
Q: Does the cost include import tax and DHL remote area surcharge?
A: NO, the product price is EXW price, the shipping cost does include any tax and DHL remote area surcharge,
Q: Can you provide after sales service?
A: Sure thing. Any queries, please Kindly let us Know, we are glad to Keep in touch with you.