1,Do you have the items in stock?
The most of products are in stock.We can send the goods out within 7days after payment received.For the goods are out of stock,production time is about 14 days.
2,Do you offer other relevant items?
Yes we do.We are offering MiNi POS,POS system,Cash Register,barcode scanner and so on.
3,Can you make OEM or ODM for products?
OEM and ODM products is available for customer,as long as customer meet the MOQ. Also we have engineers for logo and products design for customers.
4,What warranty and after-sale service do you offer?
1、Each printer will have one year (12 months) warranty. Free components will be offered for repair in warranty period,if the issue caused by non-artificial damages.
2、To maintain our position as the world leader in services, Newland Payment Technology (NPT) keeps a customer-centric approach and provides customers and partners with a broad range of services including solutions, tools and processes, managed by a responsible and professional customer support team. In addition, we offer after-sales services that include swap out, repair and refurbishment. Our repair centres are located in various countries around the world. Depending on the customer or market context,we can transfer the repair services to authorised third party repair centres to assist with the repair of devices in compliance with the PCI security requirements.