Q1.Can I have my own logo or company name to be printed on your products or the package?
A2: Yes. You can print your logo, company name on the products or package, Mini order 100P ,You can also send us the artwork by email in AI or CorelDraw format. Anyway, we accept OEM and ODM service!
Q2: Can I get the customize home page in Free ?
A2: Yes . we can help you customize your home page with your logo and apps you need , also we can help you remote update after sold . Mini order just 20P .
Q3: What is the Warranty for our android smart tv box?
A3:All products have year warranty. If there is no man-made problem, we will replace or repair for you freely. we own the best quality control department and professional sales team, if any problem happen,our team wil do our best to solve for customers.
Q4: Can you provide EU or US, UK, AU or others standard plug power adapter?
A4: Yes, there is EU, UK, US, AU etc. standards of plugs are available. The adapter we send to you is accordingly to your country standard or your request.
Q5: How long will my order received?
A5: DHL/UPS/FedEx Express usually takes about 3-5 working days to the destination.
And it's about 5-8 working days by EMS or TNT.Hongkong Post Air Mail and Singapore Post Air Parcel take 10 to 30 days to ship to worldwide.Whend place an order please confirm you have the customs clearance ability, bestway company confirm the package with china customs, customers confim with local customs please.
Q6: How to order your box?
A6: Place an order on alibaba or your can send an inquiry to us , we will reply you in 24 hours. For sample we accept T/T, Western Union and trade accurance on alibaba.