1.I can't find the product I need on your website, can you make product according to my design?
A:Yes,of course.The products showing on our website are not for sales, but only for helping you understand our services. We professional do custom work according to every customer's design. Please do not hesitate to send us your design drawing now for your next project!
2.How can I feel safe to do business with your company?
A:We will make the confidentiality agreement before cooperation. And alibaba online trade assurance is available to you.
3.Do your company accept small quantity order?
A:Sure,we do. Small order is warmly welcomed. Hope that with our efforts, your business is better and better.
4.How can I deal if I don't have design drawing?
A:We can make drawings according to your design idea. Warmly welcome to contact us to discuss your idea.
5.Can you make the product according to my original sample?
A:Of course. Please send us your sample via air shipping. Then we make a detail analysis of your sample and provide you the drawings before production.
6.Can I receive a prototype before submitting a larger order?
A:Sure. It is a must procedure.
7.How can I know my order process during production?
A:We keep you updated during production by sending you pictures and videos!
8.What do you do for quality control of my order?
A:Raw material inspection--Semi-finished products inspection before surface treatment--finished products inspection before packing. Inspection report available to you!
9.How do you pack the goods? Can I have my packaging customized?
A:We pack every item by EPE, then have them packed by carton box or wooden box according to your request. Of course we support customized packaging. Please contact us to discuss it now!
10.How to do if I receive the unsatisfied goods?
A:We make the product according to your requests and drawings confirmed before production. If anything we have done wrong, we remake for you free of charge!