Q1:What is your machine warrenty ?
A1: For the whole machine we provide 12 month , For the Pull Rod. We provie 24 month For the Mold Platen we provide 36 month
Q2: Are you provide auxiliary machine for the whole project ?
A2: Yes We provide many brand auxiliary machine also provide turnkey solustation
Q3: How about the quality control in your factory?
A3: We have full set testing control files. Every part testing have full record . Before shipment small machine need shot over 7000 times. and big machine shot for 5000 times
Q4: What is your lead time ?
A4: If we have stock we can deliver in 3 days. For normal production we need around 30-60 Days depends on machine tonnage
Q5 : Mold trial will be available in your factory ?
A5: Yes, Customer can send the mold to our factory and test. If clients buy mold together, we will testing and send sample to clients for final confirmation then shipment
Q6 . Do you provide any spare parts with machine?
A6: Yes, We will provide one set standard spare parts to customer including heater ,filter, noozle ,tool box etc
Q7: What about your after sales service
A7: we have many experience technical engineers for oversea service, they would help you install machine and provide basic training.