Q1. Are you trader or manufacture?
A: We're manufacture.
Q2. How long is your production time?
A: Generally, the production period is 12-14 working days(6 working days per week).
The specific delivery time depends on the items and the quantity of your order.
Q3. How long is your warranty time?
A: For motor, the warranty time is one year and three months. For other parts, the warranty time is one year.
Q4. About Customs Clearance
For some special countries with strict customs for import, so pls. confirm it firstly to us that you have ability to do customs clearance, otherwise we will not take on heavy responsibilities for this issue, return money and goods are not support.
Special countries list:
Argentina, Brazil, Egypt, Turkey, Iran,Portugal,Romania, Kazakhstan, Ukraine, Yeman etc.
Some countries name not listed, the salesman will inform you in time if you placed the order online directly. Thank you for your understanding.
05. Does your products with CE certification?
Yes, our motor with Certification (CE, CCC), and our factory with certification of ISO9001, TS86949