Q1: Are you the factory or trading company?
A1: We are the direct factory with 18 years experience in producing shoes upper and shoe making machine
Q2: What is your MOQ of your Product?
A2: Normally our MOQ is 1 set or 500yard.
Q3: What's your payment term?
.A3: Normally we do 30% T/T IN ADVANCE 70% balance before shipment. Other payment terms can be discussed case by case.
Q4: What's your after-sales service?
A4: Engineers are available to serve products overseas but travel cost will be born by your side; For repairing or spare parts pls contact me by mail, WeChat, whatsapp or call, we will reply you in 8 hours.
Q5: How long does your product warranty?
A5: Our shoe making machine is guaranteed for one year.Shoes upper material is guaranteed untill customer satisfied.
Q6: What is the product package?
A6: Our products package are wooden case, carton and so on, we also accept customer's requirements about the package.
Q7: Do you test all your goods before delivery?
A7: Yes, we have 100% test before delivery.