Q1.Can you negotiate the Prices?
Yes, we may consider discounts for multiple container load of mixed goods or bulk orders of individual products. Please contact with us!
Q2.What is the Trade Term?
Ex-work factory , FOB , CIF, L/C.
Q3.How long is our Production leading time?
Within 30-45-days depends on quantity ,season,color ect.
Q4.What support you will have to assemble this furniture?
Inside each packing of the office furniture products with exactly instruction book,easy for you to assemble.
Q5.During shipping, if there is a damage to products, how do you get replacement?
Our shipping angancy will try to ensure the safety of the goods during shipping.
If there is a damage to products, they would be responsible for the damage.
If it is not a very serious problems,we will help you and compensate the damaged parts.
Q6.If there are any missing parts in our shipment, how long it takes for you to send?
If there is some small missing components,we will DHL to you ASAP within one week.
Q7.Can I ask for a sample before place an order?
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable. Yet for consideration of saving postage, we also provide detailed pictures and other documents you require to smooth your concern as an alternative solution.
Q8.Can I ask for a sample before place an order?
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable. Yet for consideration of saving postage, we also provide detailed pictures and other documents you require to smooth your concern as an alternative solution.