Q1. Are you a factory?
A:Yes, we are a BSCI certified factory
Q2. How does your factory do regarding quality control?
A: we have standard QC system to control the quality.
Q3: Can I get samples?
A: Sure. We usually provide existing sample for free. But a little sample charge
for custom designs. Sample charge is refundable when order is up to certain
quantity.We usually send samples byFEDEX,UPS,TNT or DHL. If you have carrier
account, it will be fine to ship with your account, if not, you can pay the freight charge
to our paypal, we will ship with our account. It takes about 2-4 days to reach
Q4:Is it all right to make customers’own brand name?
A: That’s all right to make your own brand name.
Q6:Which kinds of certificate would you have?
A: LFGB, BPA Free, BSCI etc.
Q7:What format of the file do you need if I want my own design of water bottle?
A: We have our own designer in house . So you can provide JPG, AI,cdr or PDF,
etc.We will make 3D drawing for mold or printing screen for your final
Q8: How many colors are available?
A: We match colors with Pantone Matching System. So you can just tell us the
pantone color code you need. We will match the colors. Or we will
recommend some popular colors to you.