Q1: Are you factory or trading company ?—Both. We are manufacturer, we could export directly.
Q2: What is your sample policy?
—For in-stock products, swatches and color book is free and can be shipped within two days.
—For customized designs sample can be made available around 3-5 days.
Q3: Can you accept order quantity less than specified MOQ?
—Yes, we accept order quantity less than specified minimum order quantities (MOQ) at nominal added cost.
Q4: What is the delivery date for bulk production?
—Our stock products are normally delivered within 2-3 days.
—Customized bulk orders are delivered within 10 days.
Q5: How can you guarantee the quality?
—Qualified inspectors check products for both quality and quantity prior to delivery and shipping.
—In case of defective product the same shall be replaced or refunded provided it is brought to our notice within 10 days upon received by the buyer.