1. Can I get sample for testing market?
A: Yes. Sample order is available for quality check and market test. We will charge sample fee based on your requirements.
2. Delivery time for sample orders?
A: It usually takes about 5-7 days for sample,10-15 days for mass productions order based on specifications for your order and
quantity.
3. What's your payment terms?
A: T/T, Western Union, Paypal, Trade Assurance, Credit Card,L/C.
4. What's your warranty terms?
A: We have warranty of 12 months for battery, motor, other parts like controller, display, brake have 6 months warranty. Wearing
parts is not included like tire. If there is quality issue, our sales team and engineers will check the photos and videos you
offer, then make suggestion for you.
5. Do you have the products in stock in EU warehouse?
A: If you want to get electric scooters from our EU warehouse, we can ship electric scooter from Greece warehouse.
6. Can I mix different models in one container?
A: Yes. We have different models, also hot sale, we can recommend you based on your requirements also.
7. How does your factory do regarding the quality control?
A: Quality is very important. We always attract great importance to quality control from the very beginning to the end of
production. Every product will be fully assembled and carefully tested before packing and shipping.
8. Will you deliver the right products as I ordered? How can I trust you?
Q: Yes, we will. Every order will do as customer required, and we will send photos and videos before production and in production
and finish order. You will know every step of your order.
9. Do you accept OEM&ODM?
A: Yes, we accept OEM&ODM. Send us your order details, we will do as your requirement.