Q1: What is your minimum order quantity?
A1:There is no MOQ limit in our shop, and one piece can also enjoy the ex-factory price.
Q2: Can I get a discount?
A2:Yes, for large orders and regular customers, we give reasonable discounts.
Q3:Do you provide customized services?
A3:Yes, we provide stock products, and also provide customized services such as logos, colors and packaging. Just send the design and logo you like.
Q4:Can I provide a sample order for quality inspection?
A4:Yes, you are welcome to order samples, but you need to pay the sample fee. The sample fee will be deducted when placing the order.
Q5:When do you ship?
A5:*Sample order: items in stock will be shipped within 3-5 days
*Large orders: 15-35 days, depending on quantity and design
We ship by ePacket, DHL, FedEx, UPS, EMS and other standards. Also available on request.
Q6:About Return or Exchange of products
A6:*Rejected due to quality problems, free returns are supported. Unnecessary expenses caused by incorrect return shipping charges, if any, should be borne by the customer. Please contact us in advance for instructions on shipping.
*For returns that are not caused by quality issues, the customer should pay all shipping costs and taxes.
*The weight of all products is for reference only. Due to weight differences, we do not provide free returns.
Due to different screens, there will be color differences. Due to the color range, we do not provide free returns. We provide after-sales service, if you need any help,Please contact us.
Q7: About Receiving Address
A7:Please give us correct receiving address & phone number, it is very important.
If rejection or issues caused by incorrect address or phone number, all losses are borne by the customers. Thanks for your understanding.