FAQ
Q: Are you a factory or trading company?
A: We are factory, professional pre-sale and after-sale service team, provide OEM/ODM service.
Q: Can you offer free sample?
A: The sample is not free of charge, but we will refund the sample fee from the next bulk order.
Q: Could you offer OEM service?
A: Yes, customer LOGO is workable.
Q: What certifications do you have?
A: We can provide CE and ROHS for our products. Other certifications can be negotiated.
Q: How about your delivery terms?
A: 1. Sample order: about 3-7 days after payment confirmed. 2. Bulk order: about 15-25 days after deposit confirmed.
Q: What’s your payment term?
A: T/T 30% in advance, 70% before delivery. Other terms can be negotiated