* About 3 ATM WATER RESISTANCE
Water Resistant is a common mark stamped on the back of watch. 3ATM water resistance means 30 Meters water resistance. However, it does not mean the watch was designed for repeated long-term use in such water depths. Please note that 3ATM water resistance can be only for daily life used, such as splash and rain, but not suitable for showering, bathing, swimming, snorkelling, water related work and fishing.
* There are several precautions to consider as well:
- Do not put a water resistant watch in water while the crown is pulled out.
- Do not turn or pull out the crown when the watch is wet.
- Even if a watch is water resistant, avoid placing it directly under running water from a faucet. The water pressure from a
faucet is sufficient to result in moisture penetration inside the watch.
- The water resistance of a watch is not permanently guaranteed. It is affected by the ageing of gaskets or deformation of watch
parts due to an accidental shock. We recommend that you have the water resistance of the watch checked regularly to ensure it’s functionality.
- To preserve it’s water resistance as long as possible, wipe off moisture, sweat or dirt with a soft, dry cloth after removing it from the wrist.
Do your digital watches have a 24 hour mode?
Yes, our digital watches have 12/24 hour for selection, you can set it in the way you like.
What is the materials of the watch?
The material of the case is alloy. The material of strap includes stainless steel, genuine leather, PU and nylon.
Does your watch have plating?
Yes, it uses vacuum plating.
What type of battery does your watch use?
The battery of each of our watches is original Japan battery. Please note that we do not recommend that you replace the battery by yourself because you may damage the watch without the proper tools. Visit your local watch store, they know how to do that.
How do I keep my strap clean?
Please note that when cleaning any of our straps it is a good idea to detach the strap from the case to avoid damaging it.
Naviforce Watches’ leather straps are made from soft animal leather; they are tanned and colored using natural vegetable dyes.
Over time, they will develop a natural patina, including marks and stains, which adds character with age. Because of the porous nature of leather, contacting with water or solvents should be avoided. It is also vulnerable to dirt, grease, smoke and other environmental toxins. If it is necessary to clean, use a damp cloth to rub both sides of the strap carefully, try using a leather saddle soap if it is in need of a deep cleaning. Allow strap to dry fully before wearing it again.
For our Nylon straps cleaning is a bit simpler. Fill a bowl with warm water and a tiny bit of laundry detergent. Place the strap (case removed) in the bowl and allow it to soak for a few hours. Then gently squeeze to remove any excess water and allow the strap to dry over night.
What is covered under Warranty ?
Your watch carries a 1 year warranty against any defect of manufacturing. Battery, glasses ,strap ,stone are not included. The warranty is no valid in case of accident our undue opening. Every watch has his international guarantee card.
What is the procedure/cost of repairing a watch if the warranty is expired ?
The cost depends on what needs to be done. Please contact us directly at email for additional information and a quote on the repair.
I have accidentally dropped my watch and damaged the glass covering the dial. Is it possible to replace?
Our watches can be repaired for a fee. Please contact us for more information.
How much is shipping for my order?
The cost of shipping is depend on weight & CBM and will be quoted during checkout.
How long does shipping normally take?
It takes between 1-3 days to process each order. Once processed, a shipping confirmation email will be sent out along with a tracking reference number.
ODM/OEM Service
Can your company manufacture a custom watch design?
Yes , we can ,we called it OEM/ODM.
What is the MOQ of OEM/ODM ?
Our MOQ of OEM/ODM is 500pcs , and one model just do 3 color .
What clause the OEM/ODM ?
First , choose the model you like , and 3 color of this model .
Second ,send HD picture of the new LOGO to me .
Third ,we design the new logo into the model and send the picture to let you confirmed.
Fourth , after confirmed . Pay 50% earnest money .
Fifth , we made out sample watch and send you to check .
Sixth, after you check and confirmed ,pay 30% to begin manufacture .
Seventh , after manufacture , you send the third-party to inspection .
Eighth , all ready , pay the final 20% and we send out ,order complete .
How long does the OEM/ODM take ?
From the day we received the 50% earnest money ,need 45~60 days .