1. Q: Are you a factory or trading company?
A: We are a trading company,but we have our own factory.
2. Q: Can I get a free sample?
A: Yes. Sample fee will be refunded to you when you place an larger order.
3. Q: Can I get a discount?
A: Yes, The more you order the cost will be lower.
4. Q: What's your MOQ?
A: There isn't MOQ required. But the more you order the cheapper price you will get, and the shipping cost of each pieces will be lower.
5. Q: Do you do dropshipping?
A: Ofcouse, we accepted dropshipping, we will not leave any contact information on your order. you just take the order and we do the rest for you.
6. Q: How to protect my money safe?
A: Trade Assurance protection your alibaba.com order. you are safe buy in alibaba.com, Alibaba protect your money safe if either dispatch date or product quality differs from what are specified in the online order, you can claim for a full or
partial refund. 2-hour cancellation: For orders ≤ $500, you can get refund within 2 hours after you make a payment.
7. Q: Can we print our own brand or logo on your products ?
A: Yes, Of course.Will be our pleasure to be one your good OEM manufacturer in China to meet your
OEM requirements.
8. Q: How can I custom my products?A: Contact me with your design file of photos via messenger or email. Please describe any request you want for your custom. We will send the design for you confirm within 24h.
9. Q: What's the shipping method?
A: According to your requirement :By express way.such asFEDEX, DHL, TNT and so on ; by air or sea.
Shipping cost depends on the shipping ways / product weight and volume and your area .After
delivering goods, we will send you tracking number in time.
10. Q: What's the Payment method?
A: We support pay in various way , you can select the payment way in your order procession.
11. Q: what strength do you have?
A: Many year's exporting experience; High quality products ; Sustainable materials; Competitive
factory price ; Strict quality check system;thoughtful after-sale service.
12. Q: Why do some goods have difference between website picture and practical items ?
A: Because difference of light and browser, also different batches ,material may be little
difference.such as lining, so note products to be preview in kind , sometime, the picture is for
reference only.