Question 1 : Can I have a sample order before final purchase?
Answer : Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Question 2 : What about the lead time?
Answer : Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than.
Question 3 : Do you have any MOQ limit?
Answer : MOQ is 1,000 pieces.
Question 4 : How do you ship the Straws and how long does it take to arrive?
Answer : We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 business days to arrive.
Airline and sea shipping also optional.
Question 5 : How to proceed an order?
Answer : Firstly, let us know your requirements or application.
Secondly, We quote according to your requirements or our suggestions.
Thirdly, Customer confirms the samples and places deposit for formal order.
Fourthly, We arrange the production.
Question 6 : How to print my logo on product?
Answer : Yes. Please inform us formally before our production and confirm the design firstly based on our sample.