Q1.Can I have a sample for quality check?
A:Yes,you can buy a sample if we have in stock.Besides,mixed samples are acceptable.
Q2.Is the sample charge can be refundable?
A:Yes,normally we can return the sample charge when you confirm the mass production,but for the specific situation pls contact the sales who follow up with your order.
Q3.How long can I get this sample?
A.1-2 days if we have sample in stock,3-5 days for the newly produced sample.
Q4.Can you help with the design?
A.Yes,we have professional designers to offer the design service.
Q5.Can I custom logo on product?What is the MOQ?
A:Yes,we support custom logo,custom package and custom design.
Usually Custom Product MOQ is between 200pcs-500pcs.
Q6.Which shipping method can I choose?How about the shipping time?
A:For small order,by express like DHL,UPS,TNT,FedEx etc. About 3-7 days.
For bulk order,by air about 7-12 days,by sea about 15-35 days.
Q7:How to make payment?
A:We accept payment by T/T,Paypal,Visa,Alibaba trade assurance and etc.
Q8:How can you guarantee the quality?
A:Normally we will send you a sample to confirm everything at first.Then we will make the bulk order exactly the same as you request.The order can be also placed through alibaba trade assurance,it can guarantee the quality and delivery.If there is any quality problems,Alibaba will help you and return the money to you.