1. Are you factory or trading company?We are a factory specialized in all kinds of rack and shelf. We have over 10 years of experience in different kinds of products such as shelving,racks,wheelbarrow,trolley and so on.
2. What’s your payment term and delivery time?TT 30% in advance, Balance against copy documents.
Irrevocable L/C at sight.
The delivery time is 20-45 days after order be confirmed. But for the exact date,please check with our sales team.
3. How is the goods being packed?
Usually packed by carton can be wrapped by plastic banding plus stretch film, palletized or any other packing upon customer’s request.
4. What is your average production delivery time?
3-4 weeks against formal order and deposit.
5. I’m not sure about your product, can you send me sample for reference?
Our standard product samples are free of charge except for the freight fee.
For customized products, sample fee as well as the freight fee are charged.
6. I would like to have my own design products and qty is not that big, is it ok?
Yes, we can go with your customized design, no matter small or big qty. However, pls understand the cost will be different.