Q: Are you a factory or trading company?
A: We are a factory. We are one of the golden supplier chosen by Alibaba and authenticated by SGS to be one of the SUPER STAR partners.
Q: What is your terms of payment?
A: We accepted most of payment terms, like T/T, L/C, DP, etc.
Q: How do you ship the products?
A: - Sea Freight
- Express Courier: DHL, UPS, FedEx, EMS, Aramex - Ex-Works - appoint your own freight forwarder to collect the goods from our warehouse.
Q: How much does shipping cost?
A:It depends on the quantity of goods, the shipping method, and the country. Use the website, online inquiry to our sales.
Q: How long does it take to deliver the goods?
A: If the stocks, most normal sized orders are sent out within 10 working days. Courier delivery (UPS, FedEx, EMS and DHL) takes 2-6 days depending on your destination. Else, according to the actual number of orders, delivery of different.
Q: How can I get the best prices?
A: You get cheaper per-item price when you buy larger quantities. Use the website to check prices. Returning customers receive better discount levels.
Q: Is it safe to buy from Alibaba?
A: Buying from China can be risky... That's why we give you more guarantees than anyone else. Buying from Alibaba is safe, secure and simple. Alibaba offers you secure payment, guaranteed quality and guaranteed delivery.
Q: What if the product is broken?
A: If any product is faulty, you can send me the picture or video to us, and we will study it. And provide the spare parts for after sale service.