Q1: Are you a factory or trading company?
A1:We are factory with trading department.Our factory has been engaged in Sheet metal stamping manufacturing for more than 10 years. In addition, we also have a factory specializing in precision CNC Machining.
Q2: How can I get the quotation?
A2: We will submit the quotation in 24 hours if getting detailed information during working days.In order to quote for you earlier, please provide us the following information together with your inquiry.
1) 3D Step of Files and 2D Drawings
2) Material requirement
3) Surface treatment
4) Quantity (per order/per month/annual)
5) Any special demands or requirements, such as packing, labels,delivery,etc.
Q3: How can I get the sample?
A3: If it's our stock products or have done it before but not in stock, we will check the delivery time with you, after your confirmation and payment, we send it ASAP.
If it's customized, we quote according to your drawings and specific requirements, after your confirmation and payment, we will produce and send samples immediately.
Q4: What is the payment method?
A4: We accept TT. Paypal,Western Union,LC,etc.can be negotiated as needed.
For total amount under $500,100% in advance.
For total amount above $500, 30% in advance, the rest before shipment.
Q5: How can I know the production process without visiting the factory?
A5: We will report in time.Based on your needs, take pictures or videos let you know the machining progress.
Q6: How to control product quality?
A6: According to your drawings, our professional QC team will control the quality during the mass production and inspect the goods before shipping.
If necessary, we can do full size inspection.
Q7: How long is your delivery time?
A7: Generally 15 days after order confirmation, the detail depends on the actual orders.
It depends on quantity, generally 20-30 days after order corfirmation.
Q8: How to ship the samples and production order ?
A8: We will normally ship samples via DHL, UPS or FedEX via our cooperated forwarder or freight collect. For the shipping of production order, it will be by sea or by air.
Q9: How about your afer-sale service?
A9: We ensure that the demands of you are met.
Q10:How about the MOQ?
A10:MOQ depends on your need ,besides,we welcome trial order before mass-production.