Q1. Where does the timber come from?
We use hardwood timbers from Malaysia all originating from environmentally managed forests, all hardwoods are kiln dried.
Q2. Can you design an individual piece of furniture?
We supply a Free Design Service and make pieces to suit your requirements so if you cannot find something you are looking for or if you needs vary from what you see, we encourage you to contact us. It wasn't possible for us to feature all of our products or to completely explain what we offer.
Q3. Can I get some samples?
Generally, we are happy to support samples to customers. The customers hereto shall bear and pay product cost and carrier cost, and the cost of sample can deduct from the confirmed bulk order.
Q4. How does your quality control?
Our experienced QC team to control product quality at every production stage, which start from the stage of Material Purchase - Production - Packing - Loading. Fully detailed and Inspection report will keep in each customer's file.
Q5. How is your service after sales?
Our sales department will help you if you have any questions or product defective problems. We can quickly on-site to take care of your issues and interests directly with you.