Q Are you a factory or trading company?
A We are a factory.You can check through Websit or you can visit our factory.
Q Where is your factory located? How can I visit there?
A Our factory is located in Guzhen Town,zhongshan City, China.Before you fly to China, please contact us to arrange your trip.
Q Do you accept OEM/ODM
A YES, we do. Actually we have provided OEM/ODM services to our client for 15 years.
Q Do you have any MOQ limit for a order?A We can accept small quantity to start. Price is based on your order quantity , please contact us to get the best price.
Q Do you have any certificates of this item?
A CE/RoHS/ETL/SASO/SAA,etc.
Q Can I get some samples?
A YES, you can.
Q Is it OK to print my logo on carton?
A Yes.
Q What about the lead time?
A Sample needs 15-20 days, mass production time needs 40-50 days depends on quantity.
Q Do you offer guarantee for the products?
A Yes, we offer 2-3 years warranty to our products.
Q How to deal with the faulty?
A Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.02%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.