PACKAGE:
We use the wooden pack the machine and it will be very safe to ship.And the machine will not be damaged during transportation.
DELIVERY TIME:
3-15 days after confirming order,detail delivery date should be decided according to production season and order quantity.
Company Profile
After sale service
How to provide training after buying machine?
1.Come to our company and get training: We provide free training in our company,and it only need 1 days to study because the machine is pretty easy to study.
2.Sending the training video: If you don't have time come to china, we will send a video training to you. You will know how to operate the machine according to the video. We have had 1000 customers studying our machine according to this video.
What should I do if the machine has problems?
We provide one year warranty to you. If the machine has any problems or need to change the spare parts, we will express it to you by DHL within 3 days.
FAQ
1.Q: Which trade term I can choose? A: You can choose FOB,CIF, DDU or other terms. You can book ship or I can book ship for you.
2.Q: How can I get quotation from you? A: You can make the inquiry online on Alibaba, or send email to us. It is better if you can tell what is your detailed request information. We will reply to you within 1 hours on work days, and within 4 hours on holiday.
3.Q: How can I choose right machine and how to assure quality? A: You can choose machine on our website according to your request. Or You can let our seller know what is your request specification or what is your parts, so let our seller recommend suitable machine to you. We have do trade machine years, and export machine to over 100 countries. We have CE, ISO, SGS and other quality certificate.
4.Q: How can I make the payment? A: We can make the deal on Alibaba online platform, you can pay by T/T or Credit card. You can also pay to my company business bank account. You can also choose L/C or other way.
5.Q:If the machine has problems, what should i do? A: We have a engineer team who will provide 24 hours service, if you meet any problems, our engineer will help you solve it by video call or phone.
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