Q2: Can I have a sample order for LED light products? A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q3: How about the leadtime of order?
A: 5-7 days for sample order, 15-25 days for mass production order base on order quantities.
Q4: How do you shipthe finished products?
A: By SEA, AIR or Express(DHL,UPS,Fedex,TNT,etc) are optional.
Q5: Is it OK to print my logo on LED light products?
A: We provide OEM service to our customers, we can help to make the label and color box according to your requirements.
Q6: How to proceed an order for LED light?
A: Firstly, please let us know your detail requirement and application environment.
Secondly, we will recommend some suitable products and solutions to you according to your request.
Thirdly, after confirm all the details, customers will issue the purchase order and make the payment to confirm, then we start for the production and arrange the shipment.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 2-5 years warranty to our products.
Q8: How to deal with the defective?
A: All of our product are produced in strict quality control system, the defective rate is less than 0.2% according
to our shipment records. If there is any defective during the warranty, please provide the picture or video for the working
situation of the defective lights, we will ship the new lights to you within a few days or send it together with your next order.