Q: Can we get a sample before mass production?
A: Of course! The normal produce progress is that we will make the pre-production sample for your quality evaluation. The mass production will be started after we get your confirmation on this sample.
Q: How long can we got this sample?
A: After receiving the sample charge and all the item and specification being confirmed, the sample time is 1-3 days and Express delivery usually needs around 3-4 day.
Q: Is the sample charge can be refundable?
A: Yes, normally the sample charge (some small models) can be refundable when you confirm the mass production, but for the specific situation please contact the people who follow up with your order.
Q: Which payment items we can use?
A: TT/Bank, Trade Assurance, Western Union/Money Gram (Only for the small order) is the payment way.
Q: Could we have your catalogue and price list for trial order in MOQ quantity?
A: All our products are showing on Alibaba or our official website, please have a detailed checking and choose the interested models in our site, or directly ask the sales dept. ( sales?at?gogobright.com ) to get more information
Q: If we order big quantity, what is the best price?
A: Please send the detail inquiry to us, such as the item number, quantity, Logo OEM, payment methods, shipping item etc. We will make the best quotation for you A.S.A.P.
Q: What is the warranty for the YTF Products?
A: Our warranty is one year, please confirm with our sales dept. Also there are 2 times QC before export factory and guarantee the quality. If with problem, we provide half of one year guarantee, if some parts are broken, new parts can send to repair together with your next mass order. All the warranty will not duty for the Man-made damaged.