Trade Terms | FOB/EXW/CIF |
Sample Leadtime | 10 days |
Order Leadtime | 30-40days for 1st cutting, 25-30days for rollout |
Load Qty /40HQ | 80~90pcs based on mixing models |
Warranty | 2 years |
Payment terms | T/T:30% deposit by T/T, 70% balance by before shipment |
1. Q: Are you a factory or trading company?
A: We are a factory, specialized in living room sofas.
2. Q: Where is your factory located? How can I visit there?
A: Factory located in zhenxing Industrial Zone, Jiangjun Road, Qiuchang Town, Huizhou City, Guangdong Province, China. Take a taxi from Shenzhen Airport for about 1 hour to our factory.
3. Q: Can I order samples? Are you free for samples?
A: Yes, we will offer free sample. You pay the sample cost first, and we will refund the sample fee when you place the bulk order later.
4. Q: How does your factory do regarding quality control?
A: Quality is priority. Each production process must be checked 100% by our QC team.
5. Q: What is your after-sale service?
A: we offer 100% guarantee on our product.If there is quality problem on our side, we’ll compensate. We work with many internationally renowned companies, such as Wal-Mart, Costco, etc. Our complaint rate is less than 0.5%.
6. Q: What’s your delivery time?
A: 35 days after receiving deposit.
7. Q: Can you accept customized orders? OEM or ODM orders?
A: Yes, we can. Customized orders are always welcomed, as well as OEM and ODM.
8. Q: Can you make customers’ logo on products and customer design?
A: Yes, Fabric tag of customer logo can be sewed on each chair/sofa , and customer's design are acceptable.
9. Q: Which country is your main export market?
A: At the moment, our main export regions are JAPAN, KOREA, CANADA and USA.
10. Q: What if I can't find the infos I'm looking for, or what if I want to speak to someone directly?
A1: Start online TM or inquiry now, feedback will be got promptly or latest within 12 hours.
A2: Call customer service at +86-752-3828610 or +86 177-2593-8848 for customer service support.