Q1. Our power supply is different from China, would you change the power supply for us?A1:Yes.Chinese power supply is 380V/220V, if your power supply is different, we could change the transformer as your request.
Q2. How your machines measure tea weight in each bag? Is it measuring cups or loadcell/weigher? If loadcell/weigher, what is the accuracy?
A2: The type of measuring is volume, and our machines use rotor which is similar to measuring cups. We have Option--loadcell/weigher, if you want it, we could add this option on your machine. The accuracy of loadcell/weigher is ±0.3gram.
Q3. Will your engineer come to our factory for installation and adjustment? If the machine has any trouble in running, how do you solve the machine trouble?
A3: Yes, we supply overseas engineer’s service, and our engineer could go to your factory for installation, adjustment and training. If any trouble in running, you could send email/photo/video to us, we will solve your problem through online talk, photo, video, and email.
Q4:What information should I let you know if I want to get a quotation?
A4:The capacity of the bottle you need The shape of the bottle you want Any color or any printing on the bottle.
Q5:Do you offer free samples?
A5:Yes,we can supply some pc of free samples to you with freight to collect
Q6.How many days will samples be finished?And how about the mass production?
A6:Usually,5-7 days for sample making
For mass production,usually 25-30 days after 30%T/T payment received.
Any interest,please don't hesitate to contact us,thanks a lot.