Q1. Do you have your own trademark ?
A: Yes,we have two brands:Crystal noble and Anya Smart,our quality is guaranteed,we can send replacement or refund for defective pieces if meet,we have a good reputation.
Q2. Can we get a sample ? and what's the lead time for the sample?
A: Yes, you can get a sample,please kindly bear the shipping cost, samples will take us around 7-15 days after the confirmation.
Q3. Can you accept the OEM/ODM orders ?
A: Yes, we accept.
Q4. What's your minimum order quantity ? And Will you accept FBA orders ?
A: It depends on what products you need,the MOQ is usually 100 pcs,we will also help you to produce small quantities which is less than 100 pcs if you are a long-term customer,and yes we accept FBA orders.
Q5. What’s the lead time for the bulk production ?
A: Production will be finished aroud 15-60 days after receiving the deposit and confirmation,it depends on orders quantities and the workmanship.
Q6. What are payment terms?
A: We accept different payments terms like T/T, L/C, Western Union, Credit Card, Ali payment, etc.
Q7: What transport methods can I choose?
A: Courier shipment such as DHL, UPS, TNT, FEDEX, Etc,air shipment or sea shipping or Railway shipment.