Q1. Can I have a sample order for led light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2.Is there any discount for bulk order?
A:Yes, if you need bulk order or you want customized products, we can provide wholesaleprice.
Q3.Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc for sample checking is available
Q4:How to place an order?
A:If you want to place an order, Please feel free to send us an inquiry email or contact us by trademanager online, we will reply you within 24hours(working day).
Q5:What about the lead time?
A:Sample needs 3-5 days, mass production time needs 1 weeks for order quantity more than.
Q6:Do you support drop shipping and how much is the shippping cost?
A:Yes, we support drop shipping. You should leave the receiver's information when you place the order, then we will send the goods according to the address you have left. The shipping cost are based on your order's volume and weight,
and it can be calculated.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 2 years warranty to our products.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new LEDS with new order for small quantity.For defective products,we can discuss the solution including re-call according to real situation.