Q: What is the order process? A: We offer FOB prices. Deliver within 3-10 days after the customer completes the payment. Generally we will transport goods by DHL, UPS, Fedex, etc. We will choose different transportation channels according to the actual situation. |
Q: Will there be extra accessories? A: Of course.We will equip numbers of accessories according to different products. If you need more accessories, you can contact us. In general, we are recommended to use the accessories at one time. |
Q: How about the warranty period? A: Our products have a 3-12 months warranty period, we provide online support or video technical support or remote repair instructions for our products during the warranty period. If the situation is serious, we can also replace the product for the customer free of charge. |
Q: How about the MOQ? A: We will give a different MOQ based on different prices. The purpose of this is to protect the interests of my clients. If you need samples, we will give you the right price, of course you can also buy it on our Amazon platform. We will remove the cost of the sample, after you have given us a certain amount of orders. |
Q: Could you accept OEM? A: Sure, OEM/ODM are both highly appreciated. We have great capacity to offer you high quality products according to your needs. |
Q: How do you guarantee quality? A: We will strictly control the procurement of raw materials and ensure that the products are produced with the best materials. Product inspections are also carried out during the production process to prevent production irregularities. The final inspection of the finished product will be carried out in a comprehensive inspection before being shipped for packaging. |