Q. Are you a manufacturer or a trading company? A: We are a manufacturer with over 20 years’ experience in this industry.
Q: What is your MOQ?
A: Small orders are welcome for READY TO SHIP items. For customization items, Usually, Our MOQ is 1000pcs, but we canalso accept small quantity for u to check the quality and test market accordingly.
Q: Can I get samples? How long is the lead time of the sample?
A: you can get 2-3 free samples if the sample is available but you have to bear the freight. For customized sample,
it usually takes about 10 days after receive samples cost, and the sample fee will be returned to you when you place an order to us.
Q: What is your payment term?
A: Usually, 30% deposit in advance after confirming the contract/PI and the balance against copy of Bill of Lading; Also L/C at sight is also workable.
Q:What is your lead time?
A: 35 days after we receive the advance payment usually. Some special cases can be negotiated.
Q: What kinds of certificates do you have?
A:Our products passed LFGB, CE and get the certificate, we also have the ISO9001 quality control system certificate.
Q: How can I get discount?
A: Contact us if your quantity up to 1000Pcs/pattern.
Q: What logistics can I choose?
A: Usually ship by DHL,UPS,TNT,FedEx,Air cargo & Sea etc. Other delivery customers need is also okay.
Q: What can I do if the goods arrived is broken?
A: Don't worry, pls contact us firstly, our professional customer service will help to deal with it.